Shipping

At ZAROS every order is treated with the same intention you bring to everything you build with care, precision, and zero compromise.

COMPLIMENTARY DELIVERY ON EVERY ORDER

ZAROS provides complimentary delivery to every destination available at checkout. Every shipment is fully tracked and insured.

No minimum spend or delivery fee.

ORDER PROCESSING

Every ZAROS order is individually processed and quality checked before dispatch. This is not mass fulfilment. This is a deliberate, considered process that ensures every piece leaves our hands meeting the standard it was built to.

Processing time: 1-2 days 

You'll receive a confirmation email the moment your order is placed and a dispatch notification with full tracking details the moment it leaves our warehouse.

DELIVERY TIMEFRAMES

Estimated arrival is 7–10 calendar days from the date you place your order, including processing and delivery. This timeframe applies to every destination available at checkout.

Every shipment is fully tracked and insured from the moment it leaves our warehouse to the moment it reaches your door. 

ORDER TRACKING

The moment your order dispatches you'll receive a tracking link directly to your email. Follow your order in real time.

If you haven't received tracking information within 2 business days of ordering contact us at info@shopzaros.com and we'll resolve it immediately.

MISSING ORDERS

If your order hasn't arrived within your expected delivery window please contact us at info@shopzaros.com

Please note: we are unable to process refunds or replacements for missing orders until 25 working days after the date of dispatch.

Once this period has passed and your order is confirmed missing - we will replace it. 

ZAROS is not liable for orders delivered to an incorrect address provided at checkout or orders requested to be left in an unsecured location.

SOMETHING WRONG WITH YOUR ORDER?

If your order arrives damaged or incorrect contact us at info@shopzaros.com within 48 hours of delivery with your order number and photos of the issue. We'll make it right immediately. 

CONTACT

Email:
info@shopzaros.com